1. Introduction

2. Our Principles and Practices

3. Aims and Objectives

4. Access to the Project for Young People, 16+ Adults and 60+ Adults

5. Volunteer Recruitment and Selection Policy

6. Volunteer Training Policy

7. Matching Process Procedure

8. Support Systems for Staff, Volunteers and Service Users

9. Code of Conduct - Volunteers

9a. Code of Conduct - Young Person 7-15 years

9b Code of Conduct - 16+ Adults

10. Medication Administration Guidelines Policy

11. Lone Working Policy

12. Personal Safety and Risk Assessment Policy

13. Child Protection Policy

14. Protecting Adults at Risk Policy

15. Volunteer Inappropriate Conduct Procedure

16. Quality Assurance Policy

17. Monitoring & Evaluation Policy

For other operational policies please view these at Resources and publications | Voluntary Action Shetland